If you asked me to pick the most important function of a manager’s job it would be achieving a fully committed workforce. However, the unique importance of commitment is misunderstood and this is hindering performance greatly.
Clearly we all wish that all the people working for us were energetically and diligently figuring out how to do better every day, both on the job and off the job. We want 110% put forth with the best interests of the company on the top of everyone’s mind. But how do you do that?
For many years, I ran around telling the people that worked for me what to do. I was very good at it. Considered great at my job. Promoted early and often. Then I discovered it was absolutely the wrong thing to do. It was a big mistake. And after I stopped, performance jumped!