Blog Archives

Don’t Shoot the Messenger

We have now seen how gathering data or listening depends on gaining answers to carefully designed questions. Since questions are naturally threatening to people, they can cause defensiveness as well as anxiety. Just being in the presence of a boss increases our anxiety and the higher the boss the greater the anxiety — unless the person is a strong and independent, “non-follower.”

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Leadership Skills Success Story: The Power of Listening

Listening begets respect, trust and commitment, and constitutes superior leadership by showing others how to treat their work and the people around them, which includes customers.

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How to Listen to Drive Team Performance Way Up

If listening is your most important leadership skill to develop as the boss, how does one perform this skill extremely well? There is a 5-step process to follow. Learn it, practice it, repeat and repeat.

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Stay Sharp

Learn the leadership skills and techniques of greatest impact to you and your bottomline.

Ben Simonton

Ben Simonton Ben managed diverse groups of people for 34+ years, including as an executive in charge of a 1,300 person unionized organization. He made all the mistakes one can make, then devised solutions for 99.9% of people management issues. Ben can take you beyond great.