The appeal of employee improvement “programs” is understandable. Executives and others in senior management tend to be attracted to them because they sign off and believe the issue is being handled. But more than often, that is not the case. The results are not worth the time and resources.
If you asked me to pick the most important function of a manager’s job it would be achieving a fully committed workforce. However, the unique importance of commitment is misunderstood and this is hindering performance greatly.
Employee Engagement is a largely misunderstood concept and one that management often undertakes through programs initiated in the workplace. It is not, however, possible to “engage” an employee, but it is possible to create the environment where employees will choose to become fully engaged.
Ben managed diverse groups of people for 34+ years, including as an executive in charge of a 1,300 person unionized organization. He made all the mistakes one can make, then devised solutions for 99.9% of people management issues. Ben can take you beyond great.
