We have now seen how gathering data or listening depends on gaining answers to carefully designed questions. Since questions are naturally threatening to people, they can cause defensiveness as well as anxiety. Just being in the presence of a boss increases our anxiety and the higher the boss the greater the anxiety — unless the person is a strong and independent, “non-follower.”
BEN SIMONTON
Leadership Skills + Tools That Get Results
Tag: listening
Leadership Skills Success Story: The Power of Listening
Listening begets respect, trust and commitment, and constitutes superior leadership by showing others how to treat their work and the people around them, which includes customers.
Leadership Skills: Don’t be a Hip Shooter
We all do it from time to time, don’t we? While sitting and listening to someone, sometimes we are quick to give answers or opinions. As the boss, don’t do it.
How to Listen to Drive Team Performance Way Up
If listening is your most important leadership skill to develop as the boss, how does one perform this skill extremely well? There is a 5-step process to follow. Learn it, practice it, repeat and repeat.
Your Most Important Leadership Skill: Listening
Listening is absolutely critical to creating a work environment in which employees will decide on their own to become highly motivated, committed, fully-engaged, and in that kind of condition they’re going to literally love to come to work.
Ben managed diverse groups of people for 34+ years, including as an executive in charge of a 1,300 person unionized organization. He made all the mistakes one can make, then devised solutions for 99.9% of people management issues. Ben can take you beyond great.